# Polylane Services

> Let us be on-call for you. We take your pager. Alerts get investigated, fixes land as pull requests your team reviews, and every fix retires the alert behind it.

## FAQ

- **What do you actually take over?** Your escalation policy points at us. We respond to every alert and investigate each one; your team gets pull requests to review instead of pages.
- **Who is on the other end of the pager?** Polylane engineers working with Polylane's agents. The team has carried the pager at Cloudflare, Webflow, Groq, Twilio, Uber, and Robinhood.
- **Do you change our systems?** Nothing ships without your review. Fixes arrive as pull requests in your repos; you approve and merge.
- **What happens to our alert volume?** Each fix retires the alert behind it, so the same page never fires twice. Fewer pages every week.
- **Which stacks do you support?** The cloud providers on the form are the ones Polylane connects to today. If yours is missing, mention it in the note.
- **How do we start?** Fill in the form. We reply by email and set up the handoff: connect Polylane to your clouds, code, and telemetry, then point your escalation policy at us.

## The team

Built by engineers who carried the pager at Cloudflare, Webflow, Groq, Twilio, Uber, and Robinhood. In the founder's words: "Our tooling is still terrible at finding what's broken, and it can't fix anything on its own. On-call is still broken. I'm fixing it."

## Get started

Sign your team up on the page: https://polylane.com/services/. Programmatically: `POST https://polylane.com/api/services/request` with `{"name": string, "role": string, "company": string, "email": string, "teamSize": "1-10" | "11-50" | "51-200" | "200+", "phone"?: string, "stack"?: string[], "note"?: string}`. Allowed `stack` values (the cloud providers from https://polylane.com/integrations): `aws`, `clickhouse`, `cloudflare`, `convex`, `fly`, `kubernetes`, `modal`, `planetscale`, `railway`, `render`, `supabase`, `turso`, `vercel`, `azure`, `baseten`, `clerk`, `digitalocean`, `firebase`, `gcp`, `hatchet`, `netlify`, `parasail`, `runpod`, `triggerdev`, `upstash`, `workos`. Requests go straight to the founding team. The product we run: https://polylane.com/product ([markdown](https://polylane.com/product.md)).