Ask ChatGPT why production broke. The Polylane plugin answers from your logs, traces and deploys.
Add Polylane to ChatGPTSign in with your Polylane account, pick a workspace, and ask.
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> why is checkout returning 502s since this morning?
findResourcescheckout-edge
queryLogscheckout-edge 5xx, last 6h
getAuditLogcheckout-edge deploys and config changes
The 502s started at 09:14, two minutes after deploy 9f3c2a1 cut the hd-prod Hyperdrive pool from 50 connections to 5. Requests queue for a connection and time out at the edge.
Fix: put max_connections back to 50 in wrangler.jsonc. Want the evidence as a timeline?
Critical latency degradation in checkout-edge worker · issue already open in Polylane
Your whole stack, in ChatGPT. Polylane sits between ChatGPT and every tool you connect.
Connect your clouds, observability, code and chat to Polylane once. The plugin gives ChatGPT a tool for each job, named for what you want, and ChatGPT picks the right one for the question.
- getAuditLog what changed
- queryLogs what it logged
- getBlastRadius what it reaches
Skills and views. ChatGPT knows how to investigate, and shows you what it found.
The plugin ships a skill that walks ChatGPT through an investigation in the right order. Results come back as views in the chat: issue cards, log lines, dependency graphs and every resource in the workspace. Select anything in a view to ask about it next.
- listIssues → is an issue already open?
- getAuditLog → what changed first
- queryLogs → what the service logged
- getBlastRadius → what else it reaches
- listCommits → the code that shipped
Start from the issue, check what changed, read the evidence, size the impact, then read the code.
checkout-edge, what calls it and what it depends on. Select a resource to ask about it.
Ask it anything about production. It answers from what's actually running.
> What changed before checkout broke?
Deploys, config and IAM edits on the account, with when they landed and what they touched.
> If payments-worker goes down, what goes with it?
The context graph shows what depends on it and how far a failure reaches, drawn in the chat.
> Which open issue should I fix first?
Polylane's open issues with their severity, and the investigation behind each one.
> Who owns orders-db, and which repo deploys it?
The owner and the repository come from the context graph, with a link to the record in Polylane.
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- Guide How to Use Claude Code to Debug Production Issues Debug production issues with Claude Code: get logs and traces into the session, test hypotheses against evidence, stay read-only and ship a verified fix.
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Frequently asked questions
What does ChatGPT need to use Polylane?
A Polylane account with at least one cloud account or observability tool connected. The plugin reads what that workspace already knows. It collects nothing new on its own.
How is the plugin different from the Polylane MCP server?
The plugin includes an MCP server, plus a skill that teaches ChatGPT how to investigate and views that draw issue cards, logs and graphs in the chat. Coding agents use the code-mode server instead, which chains many calls in one program.
Can ChatGPT change my infrastructure through Polylane?
Only if you grant read-write access when you sign in. Even then, ChatGPT asks you to confirm each change, and Polylane screens every write before it runs.
Does the plugin work in Codex?
Yes. The same plugin installs in Codex, with the same tools and skills.
Try it in ChatGPT. Ask it about production today.
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